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Who's Behind This

Direct access, no ticket system.

During onboarding and the trial, every client works with the same people. One email, one phone number, no rotating account managers and no support queue.

7Captur was built after watching the same pattern repeat across e-commerce accounts: a platform-reported ROAS that looked healthy, and a margin that didn't move the way it should have. The gap was never a mystery once cost of goods, returns, and processing fees were laid out next to the ad numbers, but almost nobody had the time to do that reconciliation every week. Founders weren't afraid of one bad number. They were tired of not being sure, week to week, whether the spend was actually working.

The pipeline exists to do that reconciliation automatically. The execution model exists so that automation never has to be trusted blindly. Every proposed change is small, capped, reversible, and disclosed with any relevant data lag.

Onboarding, pipeline configuration, the weekly review before a report goes out, and every client conversation are handled directly by us, not handed off to a wider support org. That's the standard we intend to hold as we grow: a person on the team reviews the pipeline's output before a client sees it.

Operating Principles

The rules that don't change, regardless of client size.

These apply identically during the trial and on an ongoing retainer.

PRINCIPLE 01

No decision executes without explicit approval

Full detail on the caps and rollback window is on the Security & Data page.

PRINCIPLE 02

Every report is reviewed by a person before it's sent

Dollar impacts and rollback logic are checked against the underlying data before any report reaches a client's inbox.

PRINCIPLE 03

The client owns the logic and the data

If a client cancels at any point, they receive a full export of their pipeline configuration and data.

PRINCIPLE 04

The trial review is honest in both directions

If the trial doesn't show enough value to justify continuing, that's said directly, along with what would need to change.

See whether the fit is right, with your own numbers.

A 20-minute call, using your real store and ad account data. No pitch deck. See who this is built for or how the trial works.

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